Lucky Hand ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website and participate in our services and draws.

We may collect the following types of information:

• Personal Information: This may include your name, email address, contact number, and payment information when you create an account or make a purchase.
• Transaction Information: Details about your purchases, including the date, time, and amount of your transactions.
• Usage Data: Information about how you interact with our website, such as your IP address, browser type, pages visited, and device information.
• Communication Data: Records of your communications with us, including emails and customer support inquiries.

We use your information for various purposes, including:

• Processing Transactions: To process your ticket purchases, manage your account, and facilitate transactions.
• Customer Support: To respond to your inquiries and provide customer support.
• Marketing: To send you promotional materials and updates about our services if you have opted in to receive them.
• Marketing: To send you promotional materials and updates about our services if you have opted in to receive them.
• Security: To protect the security and integrity of our website and services.
• Compliance: To comply with legal and regulatory requirements.

We may share your information with third parties under the following circumstances:

• Service Providers: We may share your information with trusted service providers who assist us in delivering our services, such as payment processors and IT service providers.
• Legal Obligations: We may disclose your information to comply with legal requirements, such as responding to subpoenas or law enforcement requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Rectification: You can request corrections to inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information under certain circumstances.
• Opt-Out:You can opt out of receiving marketing communications from us at any time.

Our website may use cookies and other tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

We retain your data only for as long as necessary for the purposes outlined in this Privacy Policy or as required by applicable laws.

If we transfer your data internationally, we will ensure adequate safeguards are in place to protect your information.

Our website may contain links to third-party sites or services. Our Privacy Policy does not apply to these external sites. Please review the privacy policies of such sites.

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children.

In the unlikely event of a data breach, we will promptly notify affected users and relevant authorities.

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at: support@luckyshop.app